Touchpoints App Support
Need help with Touchpoints? We're here to assist you with any questions, technical issues, or feedback about our personal CRM application.
About Touchpoints
Personal CRM Application
Touchpoints is a personal CRM (Customer Relationship Management) application designed to help you stay connected with the people who matter in your professional network. Never lose touch with important contacts again. Import contacts from Google, LinkedIn, and your phone, set smart reminders, track interactions, and receive AI-powered suggestions to maintain strong professional relationships.
Get Support
Choose the best way to reach us. We typically respond within 1-2 business days.
Send Us a Message
Other Ways to Reach Us
Email Support
For Touchpoints-specific support, technical issues, or feature requests:
support@menddrift.comResponse Time
We typically respond to support inquiries within 1-2 business days. For urgent technical issues, please indicate "URGENT" in your subject line and we'll prioritize your request.
Common Questions
Before contacting support, you might find answers to common questions in our documentation or FAQ section.
Visit Touchpoints Documentation →Frequently Asked Questions
Quick answers to common questions about Touchpoints
How do I import my contacts into Touchpoints?
Touchpoints allows you to import contacts from Google, LinkedIn, and your phone. You can access the import feature from the app's settings menu. The app will guide you through the process and help you connect your accounts securely.
Is my contact data secure and private?
Yes, absolutely. Touchpoints is built with privacy and security as foundational principles. We use industry-standard encryption to protect your data, and we never sell your information. Your contact data belongs to you. For more details, please review our Privacy Policy.
How do I set up reminders for contacts?
You can set custom touchpoint frequencies for different contacts. Navigate to a contact's profile and select your preferred reminder frequency. Touchpoints will send you intelligent reminders so you never forget to follow up with important people in your network.
Can I export my data from Touchpoints?
Yes, you can export your contact data at any time through the app's settings. We believe your data belongs to you, and you should always have access to it.
What platforms does Touchpoints support?
Touchpoints is built mobile-first and works seamlessly on iOS and Android devices. The app is optimized for smartphones and tablets to ensure you can manage your network wherever you are.